The Brain Tumour Charity is leading the way in research, support, and advocacy for everyone affect by brain tumours. Our mission is simple but urgent: to accelerate a cure for brain tumours and improve life for everyone affected by this devastating disease.

We’re looking for an experienced, dynamic and proactive Senior Brand and Marketing Officer to become a key member of our growing Marketing department. With a strong background in account management, you'll play a central role in managing a variety of marketing projects and campaigns across the organisation, acting as the key point of contact between internal teams and the marketing function. You’ll also work closely with the Brand and Marketing Manager to take our brand to new heights.

This role is perfect for someone who thrives on building relationships, delivering impactful campaigns, and ensuring stakeholders feel supported and understood, all while helping us achieve our mission of going further, faster to find a cure.

📍Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.

⏰Working hours: This role is 37.5 hours per week, with some out of hours working.

💰Benchmarked salary: c.£40,000 (dependent on level)

A strategic and highly organised brand and marketing professional who can offer effective stakeholder management, build collaborative relationships and ultimately deliver marketing campaigns that will make a difference.

There is a real opportunity to make a significant impact on not only our internal ways of working and our account management process, but also to be a part of a very exciting brand development programme working with a whole host of experts in their field.

While a passion for our cause is essential, charity experience is not needed to excel in this role. Compassion is essential, and experience of working with people in highly sensitive situations would be advantageous.

• Lead the Marketing department’s account management approach to campaigns and projects across The Charity, responding to briefs and co-ordinating communication between internal clients and Marketing colleagues
• Provide exceptional stakeholder management, building strong relationships and boosting the reputation and profile of the marketing function across The Charity
• Identify opportunities to streamline marketing processes and improve collaboration across the teams
• Support the Brand & Marketing Manager in developing and implementing new internal ways of working in promoting organisational alignment in its approach to external communications
• Take the lead on The Charity’s well-established signs and symptoms campaign, working with our media-buying agency to agree approaches to paid advertisements
• Track perceptions and awareness of The Charity’s brand -regularly reporting on the impact of previous marketing activities, influencing future decisions through insights and ensuring the external agency is providing value and worth
• Support the Marketing Officer to provide exceptional client management for internal and external stakeholders
• Manage and maintain the Marketing department’s Service Level Agreements, ensuring internal clients understand them and factor them into their project plans, and that timeframes and deadlines are being adhered to both within and outside of the department
• Act as a brand guardian in all internal and external communications, advising other teams on best practice and ensuring all outputs are consistent with The Charity’s brand guidelines
• Support the Brand & Marketing Manager with The Charity’s brand development programme and brand marketing campaigns

We encourage you to apply to the role even if you do not meet all of the criteria.

Experience:

• Proven experience in a brand or marketing role with a strong focus on account management, ideally within a charity, agency or multi-stakeholder engagement environment
• Ability to interpret stakeholders’ needs and translate them into actionable and efficient briefs and campaigns
• Exceptional project management skills, confident in managing timelines and budgets
• Highly organised with the ability to juggle multiple projects and priorities at once
• Experience coordinating end-to-end integrated campaigns across multiple channels (e.g. digital, print, social and email)
• Strong understanding of the principles of brand
• Developed or overseen the creation of marketing assets, with experience of delivering constructive feedback
• Worked collaboratively with digital marketers, social media teams, designers and media buyers to plan and deliver campaigns
• An understanding of key metrics from across the marketing mix and how to make actionable recommendations to improve future campaigns
• Tracked and reported on marketing performance, using data to make actionable refinements and improvements
• Worked in a high-pressure environment with people with lived experience, making sure compassion and understanding is implemented at every level of communication
• Experience with supporting and mentoring junior members of staff within the team
  

Knowledge, Skills & Abilities:

• Stakeholder management – skilled at building productive partnerships across departments, as well as managing expectations and building trust in yourself and the wider marketing team
• Project management – ability to effectively take the lead on multiple projects with potentially conflicting deadlines and interests, with the ability to prioritise under pressure
• Multi-channel marketing – confident in working with channel owners to plan and implement campaigns, with in-depth knowledge of online and offline marketing channels and their intricacies
• Campaign development - efficient in writing and responding to briefs and managing end-to-end multi-channel campaign delivery
• Brand guardianship – maintain consistency across all external and internal communications, ensuring brand compliance
• Work collaboratively – able to communicate and work with stakeholders across multiple levels, from teams across The Charity to our lived experience networks, trustees and volunteers
• Analytical thinking – proficient in understanding marketing data, drawing insights and using findings to commit to actionable improvements
  

*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.

You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference. 

🏆Our amazing benefits: 

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities. 

We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.

Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.

Please apply by clicking the red ‘join our team’ button, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours. We'd like to encourage you not to use AI to write your cover letter as we want to get to know you, the real you!

We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line at careers@thebraintumourcharity.org.

Advert close date: 20th July 2025

First interview date and location: 29th July 2025 over Teams

Second interview date and location: 7th August 2025 at our office in Fleet

The post holder will also; 

• Contribute to achieving the objectives of The Brain Tumour Charity
• Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
• Undertake any additional and ad hoc tasks as required 
• Participate in team meetings and other meetings as required 
• Monitor and evaluate activities and provide written reports 
• Represent The Charity at external events in a professional manner 
• Work within an equal opportunities framework 
• Adhere to all The Charity’s policies, procedures and working 
• Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies.

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